Privacy Clause
Privacy wording sits beside this page and shares the same definitions, so account holder means the same thing whichever clause you land on first.
LEGAL REFERENCE
Legal Terms Behind Your sweep slots Account
sweep slots keeps its legal terms in one place so you always know which rules apply to your account. Read what we require, where our services are available...
Terms and ConditionsAccount RulesJurisdiction WordingSupported RegionsPartner Chips
How Jurisdiction Shapes These Clauses
Everything we publish here is written to work across the regions we serve, so some clauses change depending on where you open your account. Where local law permits our services you get the full set of account rules; where it does not, access stays closed and we tell you plainly. JazzCash, Easypaisa, SadaPay, Raast and NayaPay appear as settlement context only, because
each wallet is governed by its own agreement rather than by ours. One account means one set of rules, and any amendment is announced before it takes effect. If a clause is read differently in your province, the version tied to your registration address is the one that counts.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
LEGAL SUPPORT
Take Your Legal Question To Support
When a legal question blocks your registration, you should not have to guess who to ask. Our desk handles terms, access and jurisdiction queries in English and Urdu, from 9am to midnight Pakistan time, seven days a week. Send your account reference and the clause you mean, and we reply with the wording that applies to you.
Team online
Live Chat Desk
Open the chat window from your signed-in dashboard for questions about a clause, an amendment or an access restriction. Most account and wording queries get a written reply inside fifteen minutes.
Written Records
Write to our policy inbox when you need a trail on paper, such as a copy of the terms you accepted or confirmation of a closure request. We answer within one working day.
Closure Requests
Ask us to close or suspend your account and we action it, then confirm in writing. Settlement instructions reach JazzCash, Easypaisa or your chosen wallet the same day.
EDITORIAL STANDARDS
How We Write And Maintain Policy
Our policy pages stay accurate because the team that drafts them also owns them. Every revision carries a date, the drafters are named, and older versions stay on...
Named Drafters
Each clause lists the team responsible for it and the date it last changed, so you can see accountability instead...
Version Dates
We stamp every revision with an effective date and keep earlier wording on request. When a term changes, it changes...
Plain Drafting
Our writers drop legal padding wherever a short sentence does the job. Where a phrase must stay formal, a plain...
Source Discipline
Clauses draw on our own operating practice and the settlement behaviour of partners such as Raast and SadaPay. We avoid...
Correction Desk
Spot an error in a clause? Send the section reference through support and our team corrects the page, then logs...
Language Access
Terms publish in English with Urdu explanations on the sections Pakistan account holders ask about most, so nothing important sits...
PAGE CONSISTENCY
Keeping Sibling Policy Pages Aligned
This page does not sit alone. Privacy, payments, security and fair-play clauses share one vocabulary, one effective date and one contact route, so you never have to work out whether two documents...
Terms Clause
Our terms of use repeat the jurisdiction wording you read here, and any change reaches both pages before the effective date, never one ahead of the other.
Payment Clause
Settlement wording for JazzCash, Easypaisa, SadaPay, NayaPay and Raast matches across this page and the payments page, including cut-off times.
Security Clause
Account protection rules come from the same team that writes this page, so login requirements and identity checks never contradict what you agree to here.
Fair Play Clause
Room conduct rules use one vocabulary across both documents. A term defined in the fair-play section means exactly the same when you meet it here.
Cookies Clause
Consent wording and the cookie table follow the structure used here, with matching headings, effective dates and the same route for withdrawal requests.
Regional Variant
Where a province needs different wording, the variant is linked from the clause itself and carries the same version number as this page.
Brand Highlights That Shape Our Legal Pages
The way a policy page is laid out decides whether you actually read it. Ours keeps a clause index beside the text, a dated banner above...
Clause Index
A sticky list tracks every clause on this page, so you can jump straight to eligibility, settlement or closure wording without scrolling through the whole document.
Effective Date Bar
The banner above the first clause tells you when the current wording took effect and when the next scheduled revision lands, so nothing shifts without notice.
Chip Row Context
JazzCash, Easypaisa, SadaPay and Raast show as chips near the settlement clauses, marking where a wallet provider's own agreement starts applying to you.
Paragraph Summaries
Each long clause carries a two-line summary above it. Read only those when you are short on time, then open the full wording when a detail matters.
Exportable Copy
Every version downloads as a plain file from your dashboard, which helps when a bank or employer asks for evidence of the terms you accepted.
Repeated Contact Block
The footer repeats our contact routes and desk hours on every clause page, so a question about wording never leaves you hunting for the right channel.
Answers About Our Account Terms
The terms of the region you registered from apply, provided access is available there under local law. If you move, tell support and we update the wording attached to your account.
We post the new wording with a date before it takes effect and send a dashboard message. Continued use after that date means you accept the revised clause.
Yes. Request closure from your dashboard or through support and we confirm in writing once it is done. Any pending settlement to JazzCash or Easypaisa is completed first.
We open accounts where local law permits, with Pakistan as our home market. If your country is not supported, the registration form tells you before you enter any details.
We contact you with the clause involved and the evidence behind it. Depending on severity, the outcome runs from a warning through to suspension, and you can respond before a final decision.
No. JazzCash, Easypaisa, SadaPay, NayaPay and Raast each publish their own agreements and those govern your wallet. Our clauses cover only what happens inside your sweep slots account.
Write to our support desk in Urdu and a bilingual agent answers in the same language. Complex clause questions come back as a written reply you can keep for your records.